icon uk logo

Digital Transformations to 

Eliminate Your Process Frictions

Take the one minute tours Take the one minute tour e-Signing Play Video recommend to a friend Connect with us on Linkedin Connect on LinkedIn


Call +44 (0)203 823 6535

or click here to arrange a callback

Engage and Delight your customers

In today's fast changing services environment, organisations that take best care of their customers will outperform the rest. iconuk provides leading customer communications capabilities that can play a central role in retaining more existing and winning more new customers.

Winning new customers is typically five times more expensive that retaining existing ones. Managing customer “touch points” in an appealing way can mean the difference between revenue and margin growth, or retrenchment.

The capabilities iconuk can bring to your organisation include:

  • higher quality, consistent communications through intelligent templates which bring together accurate customer information and business rules to minimise errors
  • ability to deploy consistent branding across multiple products and business units
  • a unified approach to multi-channel communications ensuring your customers get the communications in the format they want, when they want it
  • an end-to-end view of customers: this means the customer service representatives are able to answer queries more crisply, only offer appropriate products or services and demonstrate greater understanding of customer needs
  • faster transactions and problem resolution increases customer satisfaction
  • a strong platform that supports service innovation (faster launching of new services) and is flexible in its incorporation of new media types (eg. QR codes, SMS).

Proper deployment of these capabilities can massively improve the way you are perceived by your customers, worked with by your partners and enhance your reputation in the marketplace. Get your customers talking about you for the right reasons!

Product and Company News

arrow Report highlights critical importance of Digital Signatures
arrow Ambienta acquires 70% stake in Namirial
arrow COVID-19 Response: Helping remote workers to get documents signed
arrow Lifecycle Interaction Platform - Crisis Response (LIP-CRS)
arrow Balancing Fraud Management with Customer Experience in High-Value, Complex Service Workflows 


Accreditation & Memberships include:
tech uk logo croppedCCS SupplierIBMMicrosoft PartneraiimBiometrics Institute transparentCyber Exchange Member TVCC-Member-logo-2017.png

Connect with IconUK


     iconUKon Google+

About Iconuk
Contact Us

+44 (0)203 823 6535

   Please click above to request a callback

© Icon UK Ltd 2024           Terms & Conditions | Privacy Policy | Site Map | Contact Us | Careers | Site Usability

Powered by Intergage