icon uk logo

Transforming 

Customer-Centric Communications

Which sector are you in?
Banking
Banking Read more >
Investment Management
Investment Management Read more >
Insurance
Insurance Read more >
Telecoms & Utilities
Telecoms & Utilities Read more >
Commercial Services
Commercial Services Read more >
Healthcare
Healthcare Read more >
Public Sector
Public Sector Read more >
Take the one minute tours Take the one minute tour e-Signing Play Video recommend to a friend Connect with us on Linkedin Connect on LinkedIn

 

Call +44 (0)203 150 1081


or click here to arrange a callback


Digitally Mature Companies Grow Faster than their Peers

Digitally Mature means being Agile, Efficient and Effective, with continuous Improvement. For office work, this means conducting business anytime-anywhere, with minimal manual tasks and zero paper or in-person meetings required. Customers gain speed, convenience and trust.

Automate Employee and Customer workflows via "DTM", where better outcomes mean:

….all the time caring for people and the planet: no travel, paper or wasted efforts.

Small Trees from recycled Paper - ESG concept 16_1000

Digitise - Automate - Optimise

L1 Fast-tracking-Main Stages v6

Icon provides UK organisations with mission-critical business process technologies
- remove over 70% of admin costs!         

 

Discover information governance issuesInformation Governance
Information protection, threat prevention, compliance and collaboration -  can you gain fast visibility and control across your whole enterprise information content wherever it resides?

Discover the only all-in-one solution for all - and our Content Health Check services Read More


Discover first steps to improve your business process...

Digital Maturity Model

Revenue growth, Covid-Safe assurance and better compliance - is your organisation ready?
Our workflow Digital Maturity Assessment helps avoid project over-reach; Test your next steps feasibility or digital transformation scope... 

Digital Maturity Assessment

Assess Your Maturity

 

Return on Investment (ROI) Model

Workflow productivity needs investment, but what's the payback?
Estimate savings on print-scan costs, meetings, and repetitive administrative tasks. Discover your potential project ROI...

Example DT ROI Results Chart

Assess Your R.O.I.

 

Solve documentation, identity & consent barriers to great customer experience

We co-create own-brand solutions for clients, combining best innovative technologies to enable disruptive business models.
Automated personalisation & identity services within omni-channel documentation & distribution processes.
Enterprise solutions for integrated text, data, image and video within seamless customer journeys.   
Consents, Contracts, Communications and Compliance reinvented for any process.

Enhance document and identity-centric customer communications - improve costs, engagement & productivity

iconuk works with clients to unlock step-change cost reductions and business benefits from their Enterprise Document, Content and Information Infrastructure. Seamlessly process workflows: integrate content from live and archive sources, create personalised multi-lingual documents and distribute multi-channel before capturing identity consents digitally. Cost-effective omni-channel engagement that users prefer.  

Our innovative anytime-anywhere solutions for mobile and new channels­ improve operational efficiency, increase customer satisfaction, reduce risk and improve quality and compliance.

Enable digital transformation, 90% time reduction, dramatic effectiveness & NPS gains gives 10X-16X Return on Investment cases with payback within months.  Key ways to secure payback: 

  • engage more personally with prospects and customers

  • replace paper documents and rationalise workflows

  • enhance content creation and leverage existing data better
  • consolidate systems, data silo's, workstreams and production

  • reduce fraud with assured identity technologies

  • enable business productivity, reduce IT dependencies.

Short on time? Short Video Summaries

Click to view:

 e-Signing Play VideoPaperless Signing - How to Capture a Handwritten Digital Signature: Remove the main cause of process delays and costs. No fax, print, mail, scan or store paper!

 

Clipboard video thumbnailPaperlite Clipboard - e-pen + Capture: Complete Handwritten Forms on Paper & Digitally, simultaneously! The stepping stone to ‘digital by default’, with no culture change.
 

Take the 60 second tour - Dopix video150x112Enterprise Documents Creation and Output Management: this animation answers 'Why invest in Customer Communications ("CCM") software?

 

SuiteBox video -150x112Advise remotely: Boost NPS & Compliance. Perpetual Digital Workspaces with web-video engagement, forms collaboration and consent capabilities. Record all said, seen, shared or signed.

Businesswoman - Cloud island-M

Relationship-led Documentation builds loyal customers 

Great Customer Experience and Productivity needs the right combination of technologies, typically Cloud-based (private, shared or on-prem hybrid) with single views of truth. These Digital Transformation keys enable new people and process possibilities in any workflow. Each of our Customer First client-unique solutions leverages expert consulting, best-of-breed software platforms and implementation experience. 

Investing in better relationships drives loyalty, longevity and share of wallet.

We help overcome document-centric transaction friction so you can engage customers and partners better. Improve NPS, AML, KYC, GDPR, ROI or any other "TLA" process metric. Envision and create the bigger picture. 

Solutions for Workflow Automation, Customer Communications Management ("CCM"), Content ("CMS") integration, e-Signing, Identity processing and more, support engaging customers, building relationships, acquiring consent and producing communications for every channel.

 

Solutions for all parts of document and transaction lifecycle workflows


Outcomes include:

  • Better processes, biometrically enabled, personalised, always-on
  • Speed up business with faster individualised process flows

  • Step change cost-efficiency and convenience

LIP UK logo

Lifecycle Interaction Processing


Automated workflows and realtime views from any datasourcesRead More >

CCM

Customer Communications Management 

Create and distribute Omni-Channel Customer Communications

Read More >

   Live-ID & eSAW

 Live Identity Management & eSignAnyWhere

     Live-ID in-session video identity cature, verification and signing  

Read More >

   Control all steps in the signing process 2

  Biometric eSigning / SIGNificant & ClipBoard

    Paperless & Paperlite Signing for  documented consent workflows 

Read More >


CV-19 icon ACOVID-19: Free tools and services to support organisations of all sizes with digital remote working and crisis management, including eSigning, online meetings and process management automation. 

Start with what you have and add only what you need. Stop COVID-19 and enable your processes for the new future.
Covid Offers
 

Working Remotely - Engage Better


70-of-European-organisations


Product and Company News

arrow Report highlights critical importance of Digital Signatures
arrow Ambienta acquires 70% stake in Namirial
arrow COVID-19 Response: Helping remote workers to get documents signed
arrow Lifecycle Interaction Platform - Crisis Response (LIP-CRS)
arrow Balancing Fraud Management with Customer Experience in High-Value, Complex Service Workflows 
More...

 

Accreditation & Memberships include:
tech uk logo croppedCCS SupplierIBMMicrosoft PartneraiimBiometrics Institute transparentCyber Exchange Member TVCC-Member-logo-2017.png

Connect with IconUK

         

     iconUKon Google+

 Sectors
About Iconuk
Contact Us

+44 (0)203 150 1081

    Please click above to request a callback

© icon uk Ltd 2021           Terms & Conditions | Privacy Policy | Site Map | Contact Us | Careers | Site Usability

Powered by Intergage