Digitally Mature means being Agile, Efficient and Effective, with continuous Improvement. For office work, this means conducting business anytime-anywhere, with minimal manual tasks and zero paper or in-person meetings required. Customers gain speed, convenience and trust.
Automate Employee and Customer workflows via DTM. Better Outcomes mean:
….all the time caring for people and the planet: no travel, paper or wasted effort.
Digitise - Automate - Optimise
Icon provides UK organisations with mission-critical business process technologies
- remove over 70% of admin costs!
Covid-Safe assurance, revenue growth and better compliance - is your organisation ready?
Use our Digital Maturity Assessment for next focus:
We co-create transformative solutions combining best innovative technologies to enable disruptive business models.
Automated personalisation & identity services within omni-channel documentation & distribution processes.
Enterprise solutions for integrated text, data, image and video within seamless customer journeys.
Consents, Contracts, Communications and Compliance reinvented.
Enhance document and identity-centric customer communications - improve costs, engagement & productivity
iconuk works with clients to unlock step-change cost reductions and business benefits from their Enterprise Document, Content and Information Infrastructure. Electronically capture and verify handwritten signatures, seamlessly process workflows, integrate content from live and archive sources, create personalised multi-lingual documents, and output on a multi-channel basis with ease. Cost-effective omni-channel engagement as recipients prefer.
Our innovative document management solutions which support mobile devices and new channels improve operational efficiency, increase customer satisfaction, reduce risk and improve quality and compliance.
Enable digital transformation, 90% time reduction, dramatic effectiveness & NPS gains and 10X-16X Return on Investment cases with payback within months. Key ways to secure payback:
engage more personally with prospects and customers
replace paper documents and rationalise workflows
consolidate systems, data silo's, print-streams and production
reduce fraud with assured identity technologies
Click to view:
Great Customer Experience and Productivity needs the right combination of technologies, probably Cloud-based (private, shared or on-prem hybrid) with single views of truth. These change people and process possibilities in any enterprise re-design, key for Digital Transformation. Each of our client’s unique solutions leverages expert consulting, proven best-of-breed software platforms and implementation experience - all driven by a Customer First philosophy. Envision and create the bigger picture. Improve NPS, AML, KYC, GDPR, ROI or any other "TLA" process metric.
Investing in better relationships drives loyalty, longevity and share of wallet.
We help overcome document-centric transaction friction (or barriers) so you can focus better on what your customers are really saying.
Customer Communications Management ("CCM"), Content ("CMS") integration, e-Signing, Identity processing, Automation software and more, support mission critical tasks of engaging customers, building relationships, acquiring consent and producing communications for every channel.
These are only some of our extensive capabilities. Ask about others.
Still on Legacy Systems
One example is ASF, IBM's ex-flagship mainframe (z/OS) software for batch and online document creation & output. Icon uniquely has the only binary compatible software to replace ASF. That means no rewriting decades of tightly bound business logic, no extensive testing and no more expensive legacy. Explore our ASF solution.
For other types, including Pitney Bowes, Exstream, Isis Papyrus, Thunderhead, Microsoft and more, contact us for a free Health Check.
Accreditation & Memberships include:
Please click above to request a callback