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Industry and Business News


The ICO has issued guidance for using video conferencing software. This sets out the data privacy issues organisations should consider. The ICO suggests the guidance could be shared with staff.

The right question can make all the difference to a preferred outcome and getting there efficiently. This last week has seen two pieces of news that may affect many of us, both abbreviated as “QES”.

As business collaboration technologies become more complex, interactive and reach further, can face-to-face meetings survive and how should organisations plan their customer lifecycle interactions?

The Law Commission's review of UK law relating to e-Signing is published today. Here's the short version and a little perspective... 

…Is your business ready to deliver advice digitally and become more cost effective in the process?

Driving home for ChristmasReal life isn’t quite as romantic as Chris Rea implies, and driving home for Christmas can be more like the road to hell.

The ability to Write, Record and Review all your information making it easier for you to check back on what you discussed and agreed – safety and securely.

Are you still using legacy products in your Document Creation and Output Management?

If so then you will be familiar with the following frustrations, common in departments operating legacy systems…

Diagramatic Illustration of the range of features of our Digital Space technologies - all in one virtual environment.

If you work in Marketing in Banking or Finance, or any other forms-centric Marketing department, you might be familiar with the following scenario…

You want to distribute electronic communications to customers but your document templates need amending to fit the campaign. You must request these amends from IT but there’s a delay as they struggle to find workarounds to suit your needs. You miss your deadline. Perhaps the next one too!


Product and Company News


eSAW Smart Working Service

Crisis Response System enabling rapid management of high volumes of claims and communications re: complex data interactions.

Digital Integration is harder than most anticipate. Wealth Management Advisory firms also need their Advisors, the tech change type! 

Following hot on the heels of the announcement of SuiteBox’s Distribution Agreement with Icon UK, we are pleased to congratulate SuiteBox and IRESS on the successful integration of the SuiteBox platform functionality into the latest IRESS X-PLAN software. Australian headquartered IRESS produces software to support clients globally with a wide range of products ranging from Financial Planning, Broking, Investment management, Life and Pensions and Mortgage lending and protection.

Icon UK, is proud to announce that only this morning, it formally signed an agreement for the exclusive distributor rights for the powerful ‘digital workspace’ solution, “SuiteBox”.

Wacom chose the National Theatre’s rooftop terrace as the UK launch platform for the ground-breaking Wacom Clipboard. From here one can imagine the varied journey paths of a paper based file record to Whitehall, but even if folded into the best paper plane a digital equivalent will arrive faster and more securely!


IBM today, Nov. 10, 2015, announced the End of Support for their core document management mainframe software Application Support Facility, “ASF” (announcement ZP15-0642). IBM has identified the DOPiX ASF Replacement Kit (DOPiX ARK), from IBM Business Partner icon, as the recommended replacement for ASF as stated in the announcement. All existing customers are strongly advised to review the essential information provided by links herein.

This article provides key information on the recommended solution from IBM. 

IBMIcon UK CEO Chris Jones and Icon founder Uwe Seltmann present “The Key Role of Customer Communication Software in a Digital Enterprise” at GSE UK 2015. Guide Share Europe (GSE) is IBM's premier large systems User Group and the Annual Conference in the UK is at Whittlebury Hall on 3rd-4th November 2015.


Customers still on IBM's Enterprise Document Management platform Application Support Facility ("ASF") have been facing an issue for some years as IBM withdraws support for both ASF and closely related Document Composition Facility ("DCF") software. Changing platform from this typically mainframe resident software is going to be costly and complex with most choices. 

With icon's DOPiX, IBM now offers next generation capabilities for document creation, formatting and output processing on an industrial scale. Current customer investments in ASF and DCF technical skills can be protected with binary compatibility whilst also enabling modern functionality. The icon DOPiX /ARK v4.0 offers an ASF Replacement Kit for z/OS mainframe use. 

icon uk logo Seminar and demo's at Biometrics 2014 Exhibition and Conference



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