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The future of individual customer
communications management

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iconuk enhances document-led customer communications & provides outstanding R.O.I.

Innovative Enterprise Document Management - improve costs, engagement & productivity

iconuk works with clients to unlock step-change cost reductions and business benefits from their Enterprise Document Management Infrastructure. Electronically capture and verify handwritten signatures, seamlessly process workflows, integrate content from live and archive sources, create personalised multi-lingual documents, and output on a multi-channel basis with ease. Cost-effective omni-channel engagement as recipients prefer.  

Our innovative document management solutions ­ which support mobile devices and new channels ­ improve operational efficiency, increase customer satisfaction, reduce risk and improve quality and compliance.

Enable digital transformation, 90% time reduction, dramatic effectiveness jumps and 16X Return on Investment cases with payback within months. Key ways of securing payback include:

  • replace paper documents and rationalise workflows
  • enhance content creation and leverage existing data better
  • consolidate systems, print-streams and production
  • engage more personally with prospects and customers
  • reduce fraud with assured identity from handwritten signatures.

Short on time? See the One Minute Video Summaries

 How to Capture a Handwritten Digital Signature:           

 e-Signing Play VideoRemove the Number One cause of paper in your processes: Capture handwritten signatures digitally. No more need to fax, print, mail, scan and store paper!  Watch the video.  

 

Enterprise Document Creation and Output Management:  

This non-technical animation explains Take the 60 second tourlarge scale document management functionality issues & answers 'Why might you invest in Customer Communications Management ("CCM") software?

New_stickerDOPiX ARK (ASF Replacement Kit)

The DOPiX ARK replaces IBM's ASF batch and online document creation and output software for z/OS.              Read more >

´╗┐Enterprise Document Infrastructure Products

Customer Communications Management ("CCM"), Content Management Systems ("CMS") integration and e-Signing software support the mission critical applications producing electronic and print communications. Explore the future for your Document Infrastructure aspirations with iconuk :

Handwritten Digital Signature Capture, Biometric Identity Verification and Workflow Control:

 

Handwritten Signature Capturing (Forensically identifiable) 19

Handwritten Signature Capture

Forensically identifiable signatures with signature-pads, tablet-PCs, slate-PCs, iPad and Android-tablets.

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Signature Verification

Signature Verification 

Is the signature consistent with existing signature samples? Real-Time or Offline Biometric Authorisation.

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Control all steps in the signing process 2

Control Signing Processes 

Predefine signature fields, fill in form fields, handle attachments, textual and handwritten additions, and more.

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Fully Secured Document

Protect Document Integrity 

Secure the content. Digital signature of the document with embedding of encrypted signature and data. 

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Customer Communications Management with Content & Document Creation, Integration and Omni-Channel Output:
 

Content Integration

Content Integration

A powerful, fast and inexpensive content integration and information management solution to extract most value from existing investments.

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document template design

Document Template Design

Enable powerful repurposing of existing content. Populate or build re-usable templates with a common repository and flexible connectors.

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document creation

Document Creation

Non-IT staff from Call Centres to Field Sales create electronic or paper communications with the same system and templates.

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output management

Output & Archive

Multi-Media Publication composition for all output types. Distribution control across all channels from smartphone to letter.

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Industry and Business News

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Product and Company News

arrow IBM Announces End of Support for ASF - meet DOPiX
arrow Icon presents z-led Enterprise CCM at GSE UK 2015
arrow IBM announces legacy ASF/DCF upgrade path - powered by DOPiX
arrow Biometrics 2014 Exhibition & Conference, London
arrow Product and Company News for March
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Accreditation & Memberships:
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