Digital Transformations to
Eliminate Your Process Frictions
Engage
Compose
CommunicateBuild relationships by consistently delivering and managing the best communications experience to your customers, partners and employees with iconuk
Greener
Simpler SmarterGreater control to reduce complexity and
paper use, produce content efficiently
and enable client self-service
Shrink Costs,
Transform Efficiency
and Accelerate SpeedDrive revenues, profitability, productivity and
time-to-market through transformed document
creation for multi-channel output and distribution
Reduce Risks
Improve Compliance
Contain CostsContain customer communications costs with flexible delivery mechanisms, enabled self-service and greater control of process-based risks
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Call +44 (0)203 823 6535
or click here to arrange a callback
DIGITALLY MATURE COMPANIES GROW FASTER THAN THEIR PEERS
Digitally mature means Agile, Efficient/Effective and continuous Learning/Improvement. For office work, this translates to being able to conduct business anytime, anywhere without paper or in-person meeting requirements.
Outcomes mean:
- Grow revenues online whilst reducing fraud
- Organise processes to maximise human value and eliminate repetitive work
- Communicate individually over every channel
- Take prospects from Stranger to Customer in one meeting with full ID validated onboarding
….all the time caring for people and the planet: no travel, paper or wasted effort.
Icon provides UK organisations with mission-critical business process technologies - remove over 70% of admin costs!
Covid-Safe health assurance, revenue growth and better compliance - is your organisation ready? Start with a Digital Maturity Assessment
iconuk solves documents being a barrier to great customer experience
We co-create transformative solutions combining best innovative technologies to enable disruptive business models. Enterprise solutions for integrated text, data, image and video within seamless customer journeys. Automated personalisation & identity services within omni-channel documentation & distribution processes.
Consents, Contracts, Communications and Compliance reinvented.
Enhance document and identity-centric customer communications - improve costs, engagement & productivity
iconuk works with clients to unlock step-change cost reductions and business benefits from their Enterprise Document Management Infrastructure. Electronically capture and verify handwritten signatures, seamlessly process workflows, integrate content from live and archive sources, create personalised multi-lingual documents, and output on a multi-channel basis with ease. Cost-effective omni-channel engagement as recipients prefer.
Our innovative document management solutions which support mobile devices and new channels improve operational efficiency, increase customer satisfaction, reduce risk and improve quality and compliance.
Enable digital transformation, 90% time reduction, dramatic effectiveness jumps and 16X Return on Investment cases with payback within months. Key ways of securing payback include:
- replace paper documents and rationalise workflows
- enhance content creation and leverage existing data better
- consolidate systems, print-streams and production
- engage more personally with prospects and customers
- reduce fraud with assured identity technologies
- enable business productivity, reduce IT dependencies.
Covid-Safe assurance, revenue growth and better compliance - is your organisation ready?
Use our Digital Maturity Assessment for next focus:
Short on time? See the One Minute Video Summaries
How to Capture a Handwritten Digital Signature:
Remove the Number One cause of paper in your processes: Capture handwritten signatures digitally. No more need to fax, print, mail, scan and store paper! Watch the video.
Enterprise Document Creation and Output Management:
This non-technical animation explains 
large scale document management functionality issues & answers 'Why might you invest in Customer Communications Management ("CCM") software?
DOPiX ARK (ASF Replacement Kit)
Relationship-led Documentation
Great Customer Experience consistently delivered and market out-performing Productivity starts with the right technology. This dramatically changes people and process choices. We understand what achieving Digital Transformation takes. Each client’s bespoke implementation leverages expert consulting with proven best-of-breed software platforms and implementation experience. Whether your concern is NPS, AML, KYC, GDPR, ROI or other "TLA" considerations within your Customer processes, we’ve got it covered.
Customer Communications Management ("CCM"), Content Management Systems ("CMS") integration, e-Signing, identity processing and automation software support mission critical applications producing and processing digital and print communications for every channel. Explore omni-channel engagement and information Infrastructure aspirations with iconuk. Products include:
Handwritten Digital Signature Capture, Biometric Identity Verification and Workflow Control:
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Handwritten Signature Capture
Forensically identifiable signatures with signature-pads, tablet-PCs, slate-PCs, iPad and Android-tablets.
Signature Verification
Is the signature consistent with existing signature samples? Real-Time or Offline Biometric Authorisation.
Control Signing Processes
Predefine signature fields, fill in form fields, handle attachments, textual and handwritten additions, and more.
Customer Communications Management with Content & Document Creation, Integration and Omni-Channel Output:
Content Integration
A powerful, fast and inexpensive content integration and information management solution to extract most value from existing investments.
Document Template Design
Enable powerful repurposing of existing content. Populate or build re-usable templates with a common repository and flexible connectors.
Document Creation
Non-IT staff from Call Centres to Field Sales create electronic or paper communications with the same system and templates.
These are only some of our extensive capabilities. Ask about others.
Still on Legacy Systems
We know that change can be hard for many organisations, so we've assembled a powerful range of capabilities to help. If you run high volume or complex document systems and want to modernise without the typical pains, speak with us.
One example is ASF, IBM's ex-flagship mainframe-based document communications software. Icon uniquely has the only binary compatible software to replace ASF. That means no rewriting decades of tightly bound business logic, no extensive testing and no more expensive legacy. Explore our ASF solution:
For other types, including Pitney Bowes, Exstream, Isis Papyrus, Thunderhead, Microsoft and more, contact us for a free Health Check.
DOPiX, the IBM ASF Replacement Kit. DOPiX replaces IBM's ASF batch and online document creation & output software for z/OS.
These are only some of our extensive capabilities. Ask about others.
Still on Legacy Systems
Change can be hard for many organisations, so we've assembled a powerful range of capabilities to help.
Modernise high volume or complex document systems to omni-channel without the typical pains.
One example is ASF, IBM's ex-flagship mainframe (z/OS) software for batch and online document creation & output. Icon uniquely has the only binary compatible software to replace ASF. That means no rewriting decades of tightly bound business logic, no extensive testing and no more expensive legacy. Explore our ASF solution.
For other types, including Pitney Bowes, Exstream, Isis Papyrus, Thunderhead, Microsoft and more, contact us for a free Health Check.
Digital Maturity Model
Revenue growth, Covid-Safe assurance and better compliance - is your organisation ready?
Our workflow Digital Maturity Assessment helps avoid project over-reach; Test your next steps feasibility or digital transformation scope...
Digital Maturity Model
Revenue growth, Covid-Safe assurance and better compliance - is your organisation ready?
Our workflow Digital Maturity Assessment helps avoid project over-reach; Test your next steps feasibility or digital transformation scope...
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